Lead and manage Projects in accordance with Mitel’s goals and processes
Launch new Projects to support the organizational strategic direction using Agile Methodologies
Facilitate project teams and stakeholder’s communication to promote teamwork and collaboration
Ensure project success criteria meets specification/requirements and establish a project schedule and plan
Direct teams and individuals to project schedules, identify risks and risk mitigation to deliver on-time and within resource capacity
Track technical issues and find solutions for project problems as they arise to deliver a superior customer experience
Utilize organization skills to manage multiple facets of a project and track progress for several projects concurrently
Recognize and coordinate appropriate escalations regarding project issues and decisions
Implement, manage, and track changes to ensure project goals are achieved
Produce accurate and timely reporting of Project status throughout its life cycle
Support identification of organizational & business improvement opportunities
Develop knowledge of Mitel products, systems, software, hardware, and applications

Degree in Project Management (PM) or related technical field or 3+ years of equivalent technical Project management experience required
Project management experience with Agile and Waterfall methodologies such as Lean, Scrum, Kanban, etc.
Familiarity and experience working with Scaled Agile Framework (SAFe)
Competency in MS Office, JIRA, and Confluence or similar software
Experience in infrastructure, software, migration, network and/or datacenter projects or in prem or cloud-based projects in Telcom/VoIP
Proven stakeholder management skills working with operational, product development teams, and non-technical teams
Strong written and verbal communication skills including presentation skills and organizational abilities
Self-motivated and driven
Excellent interpersonal skills
Project management certification(s) (PMP, Six Sigma, Lean, MBA Project Mgmt, and/or SAFe Agile)

Senior Project Manager

Key skills