Logistics Control Tower EMEA – Transport & Logistics Customer Service Operations
Belgium
Full Time
1 week ago
No Sponsorship
Key skills
SAPCommunication
About this role
Role Overview
Prepare planning for road and ocean flows based on existing and expected volumes and available transport capacity
Plan WHS/HUB/WEC B1 activities to meet required customer service levels
Perform all administrative tasks related to planning
Communicate planning information and changes to transport companies, all internal operational departments of SKF Logistics Services Belgium NV, other SKF Logistics Services units, and CTT
Track and report transport performance (late arrivals/departures and fill rates) for DTS trucks and containers
Process orders and handle delivery orders/call-offs, customer enquiries, and complaints, including deadline tracking
Requirements
Previous experience in a similar administrative or logistics role, or completed training within the area
Understanding of logistics processes, including truck dispatching, customer service, and administration tasks (invoicing, documents and export customs clearance)
English required
Knowledge of PC applications, logistics processes, transport market and legislation
Knowledge of various order management systems is an advantage (especially ICSS, DOH, SAP)
Good analytical and communication skills
Customer-oriented, with a customer-first mindset focused on profitable growth
Active learner: explores, analyzes and applies learning opportunities
Benefits
SKF is committed to creating a diverse environment