Project Management Journeyman

Role Overview

• Develop, maintain, and track project plans, schedules, roadmaps, implementation plans, action logs, risk and issue logs, dependency trackers, and status reports.
• Coordinate project execution across stakeholders, product owners, subject matter experts, technical teams, data analytics teams, communications staff, and USCIS or Department of Homeland Security (DHS) program offices.
• Support governance forums, project health assessments, RACI charts, project charters, gate reviews, monthly status reports, performance monitoring mechanisms, and transparent reporting.
• Monitor progress against schedule and performance goals; identify blockers, risks, dependencies, and resource constraints; recommend mitigation strategies and escalate issues as appropriate.
• Apply Agile and PMBOK-aligned practices to support sprint planning, backlog prioritization, retrospectives, version-controlled artifacts, continuous improvement, and predictable project execution.
• Support technology integration, testing, deployment, and post-deployment evaluation activities, including user acceptance testing coordination, alpha and beta testing cycles, feedback logs, readiness tasks, issue resolution, and lessons learned.
• Develop and maintain operational readiness artifacts with clear objectives, timelines, success metrics, stakeholder engagement activities, training coordination, and pre
• and post-deployment reporting.
• Coordinate and facilitate stakeholder meetings, prepare agendas, capture notes and decisions, maintain action items, and follow through to closure.
• Support data-driven performance tracking by gathering project metrics, key performance indicators, milestones, and progress updates for dashboards, performance reports, and leadership briefings.
• Maintain alignment with DHS and USCIS policies, Section 508 requirements, security requirements, privacy expectations, Sensitive But Unclassified data-handling requirements, and Government Furnished Property procedures.

Requirements

• 5 years of experience in project management, project coordination, business transformation, IT implementation, operations support, or a related field.
• Bachelor's degree in Business, Public Administration, Information Systems, Information Technology, or a related field.
• Experience developing and maintaining project plans, schedules, roadmaps, risk and issue logs, action trackers, meeting notes, status reports, and implementation artifacts.
• Experience coordinating with stakeholders and team members to overcome obstacles, manage dependencies, and deliver project outcomes against schedule and performance goals.
• Familiarity with Agile, Scrum, Kanban, Lean, and/or PMBOK project management practices.
• Experience supporting testing, integration, deployment, operational readiness, change management, post-production operations, or continuous improvement activities.
• Experience supporting federal or regulated environments, preferably with DHS, USCIS, or other civilian agency programs.
• Strong written and oral communication, attention to detail, analytical thinking, problem-solving, time management, and organizational skills.
• Ability to manage competing deadlines, work independently with minimal oversight, and adapt to changing priorities in a fast-paced environment.
• Ability to obtain and maintain DHS suitability and public trust clearances.
• Legal authorization to work in the U.S.

Benefits

• Flexible work arrangements
• Professional development opportunities