Deliver world-class / proactive customer service to internal and external stakeholders while adhering to company policies and procedures
Support PTP processes to ensure operational success (i.e. vendor creation is timely, invoices match to PO’s correctly, invoices route to the appropriate coders, etc.)
Communicate complex issues and effectively handle difficult customer requests to maximize productivity, payment resolution and effectiveness
Handle escalated and time-sensitive requests for PTP activity
Produce PTP reporting to support operational needs
Reconcile PTP integrations as needed
Support integration and onboarding of new acquisitions into Warner Bros. Discovery processes and systems
Ensure SOX compliance by monitoring PTP activity and being knowledgeable of cross within all PTP applications
Support PTP system changes, improvements and new company codes created with testing as required and support new business projects, acquisitions and integrations where needed
Serve as a subject matter expert in PTP processes & technologies (SAP SRM, Ariba, PeopleSoft, Oracle, OpenText VIM, SAP ECC) for non-content spend.
Requirements
Bachelor’s degree in Accounting or Finance or CA Inter is preferred
Min 6-8 of years relevant experience in PTP
Experience in Peoplesoft Financials and SAP is required
Experience in the Media Industry and/or Media Sales is preferred
A working knowledge of Microsoft Office products (Outlook, Word, PowerPoint)
Strong independent analytical and problem-solving skills
Self-motivated with the ability to self-manage to meet competing deliverables
Strong listening, verbal, and written communication skills
Ability to work independently, creatively, and efficiently