Hubspot Administrator

Role Overview

• Own day-to-day administration of HubSpot (Sales Hub, Marketing Hub, and Data Hub), including object structure, properties, permissions, lifecycle stages, lead statuses, views, and pipelines.
• Configure record layouts, views, and navigation to ensure enrollment specialists have an optimized environment that supports their workflows.
• Build and maintain automated workflows, sequences, and task queues that minimize manual work and keep the enrollment team focused on high-priority outreach.
• Design and implement lead distribution workflows that route leads to the right enrollment specialist based on priority, geography, and workload.
• Build targeted call lists and prioritization queues.
• Optimize the HubSpot calling integration to surface lead context inside the dialer, capture call activity automatically, and eliminate the need to toggle between windows.
• Maintain and improve integrations across the Ceresti stack (website, calendar, email, teams, and other enrollment tools), partnering with Engineering and Analytics as needed.
• Embed with the enrollment team to deeply understand their daily workflow, document pain points, and proactively implement improvements.
• Build and maintain HubSpot dashboards and reports that surface enrollment funnel metrics, rep performance, lead disposition, and pipeline health for both frontline reps and leadership.
• Create short how-to videos, internal documentation, and onboarding resources to reduce ramp time for new enrollment specialists and streamline change management when configurations evolve.
• Serve as the primary point of contact for enrollment team HubSpot questions and requests, and continuously improve administration practices, governance, and standards.

Requirements

• BS/BA degree or higher.
• 3+ years of hands-on HubSpot administration experience, with deep working knowledge of Sales Hub.
• Demonstrated experience configuring HubSpot for inside sales, outbound calling, or enrollment teams, including lead distribution, workflows, sequences, lists, and queues.
• Experience integrating HubSpot with a telephony tool (e.g. RingCentral) and optimizing the agent dialer experience.
• Experience building targeted lead lists, prioritization queues, and follow-up/task management within HubSpot.
• Experience building HubSpot dashboards and reports.
• Experience creating internal training resources.
• Experience using AI tools for productivity.
• Experience supporting a scaling enrollment, inside sales, or contact center team in healthcare, value-based care, or a regulated industry is strongly preferred.

Benefits

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Flexible work arrangements and remote work options
• Access to cutting-edge technologies and tools