Lead projects for Radiology Informatics (RI), that are customer facing, to meet the project’s objectives and stakeholders’ expectations, and to create customer value.
Leading large-scale, cross‑functional projects (€1M+ budget).
Owning delivery across scope, timeline, budget, quality, resources, and risk.
Driving decision-making, managing risks/issues, and escalating with clear corrective actions.
Building strong relationships with customers and stakeholders up to senior leadership level.
Representing projects in steering committees and governance forums.
Leading and empowering diverse teams to deliver efficiently and effectively.
Ensuring adherence to standard delivery processes and high-quality customer experience.
Overseeing delivery to agreed scope, time, cost, and quality targets.
Managing subcontractors and partners, including complex contract environments.
Monitoring financial performance (KPIs, budgets, forecasts) and drive cost optimisation and continuous improvement.

5+ years’ experience in software professional services and project management.
Degree in Software Engineering, Business Engineering, or equivalent.
PMP (PMI) certified or equivalent.
Strong expertise in project management methodologies, estimation (cost, time, resources, risks).
Proven experience delivering software projects across multiple countries/markets.
Solid understanding of systems, products, and third-party integrations.
Strong financial acumen with focus on margin optimisation (pre‑sale & delivery).
Excellent stakeholder management and communication skills at executive level.
Experience managing teams, subcontractors, and complex contract negotiations.
Knowledge of quality, compliance, Health & Safety standards; ideally within Health Systems.
Excellent verbal and written communication skills
Willingness to travel

Customer Program Manager

Key skills