Design and implement processes for customer Proof-of-Concepts (PoC), solution delivery and AI design partnerships.
Manage the PoC process, working closely with our account teams, solution architects and solution engineers to manage scope, success criteria and other critical aspects of the presales phase.
Develop agentic AI solutions that support our customer life-cycle, from presales to operations.
Implement and manage delivery processes in iterative and evolving environments, often for programs where scope and outcomes develop over time.
Evolve our deal desk to support Request For Proposals (RFP) responses, statements of work and other proposals that our account teams need to support the sales process.
Partner with our professional services team to provide ongoing leadership and coaching to our technical project managers.
Manage retrospectives that we do at the conclusion of various presales activities, such as PoCs, RFP responses, etc.
Ensure strong financial and commercial management of projects, including scope control, change management, and margin awareness.
Facilitate clear, concise communication across all levels, including executive stakeholders.
Contribute to account growth by identifying follow-on opportunities and helping shape new engagements.
Continuously improve delivery practices, bringing structure where needed while maintaining flexibility for innovation.

10+ years of experience managing large client-facing projects in a professional services or consulting environment.
Bachelor in business or operational management.
Project Management Professional (PMP) certification or similar.
Proven experience in delivering product-based software solutions to large enterprises where you have led complex, cross-functional programs with distributed teams.
Experience in creating and using AI agents to accelerate work and processes.
Strong client presence with the ability to influence stakeholders and operate as a trusted advisor.
Strong communication, organization, and problem-solving skills, coupled with a proactive approach to risk identification and mitigation.
A pragmatic, outcome-driven mindset
you focus on delivering value, not just managing tasks.
Comfortable working in fast-paced environments where requirements and solutions are iteratively defined and refined alongside delivery.

Work with an established Silicon Valley leader in the cloud infrastructure industry;
Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies;
Be a part of cutting-edge, open-source innovation;
Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued;
Internship provides you with the opportunity to combine work and education;
Professional development and training;
Attend conferences and working groups;
Modern bright office, centrally located and close to public transportation;
Customized workstation (macOS, Windows, Linux);
Company outings, happy hours, hackathons, and tech talks;
Receive a competitive compensation package with a strong benefits plan.

Program Management Director

Key skills