Project Manager

Role Overview

• Act as a strategic partner to executive leadership and key customer stakeholders, translating sophisticated technical delivery into compelling business value propositions
• Institutionalize next-generation project management methodologies, encouraging a culture of AI-fluency and innovation under Cisco's PMO framework
• Drive predictive delivery by leveraging AI-driven insights to proactively manage project lifecycles, identifying and mitigating risks before they impact any constraints.
• Hold full accountability for program-level financial health, including margin optimization, revenue forecasting, and strategic prioritization
• Present service business value to customers, influencing their assessment, planning, and management of critical projects
• Supervise sophisticated, high-stakes Projects and Programs across multiple accounts, ensuring alignment with global business objectives and long-term customer success
• Manage large and complex infrastructure projects within an account or group of accounts
• Lead large-scale, cross-functional teams to resolve systemic delivery issues, driving consensus across diverse business units, technology areas, and global theatres
• Develop and present proposals and final agreements to customers and internal stakeholders
• Leverage AI assistants and prompt engineering to automate routine project management tasks, including real-time meeting intelligence, action item tracking, and status reporting
• Use the Digitized Delivery platform and AI-driven insights to manage project lifecycles proactively, identifying and mitigating potential risks before they impact timelines
• Influence customers in the assessment, planning, and management of projects
• Define and institutionalize next-generation project management methodologies under Cisco's PMO framework, encouraging a culture of innovation and AI-fluency

Requirements

• Bachelor's degree in Engineering or Technology (BE/B.Tech or equivalent)
• Minimum 6 years of dedicated Project Management experience within the IT industry, with an overall experience of 9 to 15 years.
• Demonstrable experience in handling global, customer-facing projects in highly sophisticated functional or matrix organizations
• Proficiency in project management tools including Microsoft Project Plan (MPP), Microsoft Excel, JIRA, and Confluence
• Professional PM Certification such as PgMP, PRINCE2, ITIL, SCRUM, or equivalent, with preference given to PMP/PgMP certified professionals.
• Superb communication skills.
• Willingness to travel locally and internationally as required by project scope, and adaptability to diverse time zone requirements
• Advanced degree preferred e.g. MBA, MCA, or M.Tech
• Domain expertise in one or more of the following: IT Infrastructure, Migrations, Networking, Data Centre, Security, and/or Collaboration
• Hands-on experience with Agile/Scrum project methodologies, demonstrating flexibility and delivery practices
• Basic technical knowledge equivalent to CCNA or higher, demonstrating foundational understanding of networking and infrastructure concepts
• Familiarity with AI-assisted project management tools and prompt engineering techniques to drive automation and productivity
• Experience in program-level financial management, including revenue forecasting, margin optimization, and strategic resource planning
• Track record of successfully leading large-scale, cross-functional teams across geographies and business units

Tech Stack

• PMP

Benefits

• None specified