Develop and implement a comprehensive vision for the omnichannel practice, aligned with the company's strategic objectives.
Identify market trends and client needs to create service offerings that drive growth and differentiation.
Lead as a trusted advisor for clients; cultivate a strong understanding of clients’ needs, translating these into bespoke service offerings.
Source from their own network, secure and lead a $3 million annual book of business; develop comprehensive sales strategies to achieve and exceed revenue targets, deliver compelling pitches, and lead contract negotiations to secure business deals.
Generate thought leadership to capitalize on industry trends and develop innovative solutions and capabilities.
Assess client organizational readiness for omnichannel transformation and recommend frameworks for capability development.
Guide clients in establishing governance structures, standard operating procedures (SOPs), and cross-functional collaboration models to support omnichannel engagement.

Education: Bachelor’s degree in the life sciences or business-related fields; Advanced degree in the Life Sciences, and/or MBA preferred.
Experience: 10+ years in management consulting, advisory and/or digital strategy specifically for Life Sciences
A strong history of successfully selling, delivering and growing consulting revenues with a track record of sourced sales exceeding at least $3 million in the previous 2-3 years
Strong understanding of pharmaceutical regulations and compliance in omnichannel engagement.
Extensive knowledge of digital platforms, CRM systems, analytics tools, and omnichannel engagement technologies.
Skills: Executive presence
Exceptional communication, negotiation, and stakeholder management skills, both verbal and written
Ability to leverage external network to improve market positioning
Identify and pursue new business development opportunities
Ability to lead client work and accounts
Ability to attract, retain, mentor and grow team members
Ability to become a trusted partner to all levels of clients (from Director to c-suite)
Must have a collaborative and team-based mind-set
Proficiency in CRM software, project management tools, and Microsoft Office Suite (demonstrated expertise in Word, PowerPoint and Excel)
Must have the ability to manage work-life balance for oneself and be able to mentor team accordingly for themselves.
Must be capable of leading complex engagements with superior practice-build and client relationship management skills.

Managing Director – Omnichannel Strategy

Key skills