Key skills
Communication
About this role
Role Overview
- Manage and moderate NoGigiddy's online community spaces — Discord, Facebook Group, Reddit, and social comments
- Respond to member questions, posts, and feedback in a timely and authentic brand voice
- Create regular community content — polls, threads, announcements, and conversation starters
- Identify and recognize top community members and power users
- Collect community feedback and surface insights to the product and content teams
- Coordinate with the social and support teams to resolve escalated issues
- Monitor community health metrics and report trends weekly
Requirements
- No degree required
- Proven experience managing or growing an online community (any platform)
- Strong written communication with a warm, authentic voice
- Empathetic and patient — you handle frustrated members without losing your cool
- Organized enough to stay on top of multiple community channels at once
- Familiarity with Discord, Facebook Groups, or Reddit moderation tools
Benefits
- Hourly pay of $17–$24/hr
- Fully remote
- Creative input into community programming and culture
- Growth path into head of community or brand roles
- Access to the full NoGigiddy earning opportunity network