Monitor and manage shared finance inboxes (AR, AP, and Expenses), ensuring queries are responded to in a timely and professional manner or escalated where appropriate.
Support daily banking activities, including cash allocation and ensuring receipts are accurately recorded against customer accounts.
Maintain and update weekly reporting trackers (e.g. debit notes), ensuring information is accurate and up to date.
Carry out administrative tasks relating to debit notes, including logging, tracking, and supporting communication with relevant stakeholders.
Support the team with query resolution, taking a common-sense approach to escalating issues to achieve timely and effective outcomes.
Assist with core transactional finance activities, including debit note processing, recharges, cash allocation, and basic reconciliations.
Provide support during audit processes, responding to requests and gathering required documentation as directed by the team.
Work collaboratively as part of the team, building knowledge and providing day-to-day support to colleagues where needed.
Produce and share weekly reports to the wider business (e.g. outstanding purchase orders and approvals), helping to minimise delays in invoice processing and payment.
Process supplier invoices, ensuring they are accurately recorded, matched to approved purchase orders, and comply with company policies.
Support the set-up and maintenance of supplier records in the finance system, ensuring data is accurate and complete.
Ensure all transactions are processed in line with internal controls, policies, and procedures.
Maintain accurate and organised financial records and documentation to support audit and reporting requirements.
Assist in identifying process improvements and support the team in implementing changes.
Build an understanding of end-to-end transactional finance processes across Accounts Receivable, Accounts Payable, and Expenses.
Requirements
Strong attention to detail with good levels of accuracy and organisation
A proactive attitude with a willingness to learn and develop new skills
Basic understanding of numeracy and financial concepts (e.g. through education or previous experience)
Good communication skills, both written and verbal
Ability to prioritise tasks and manage time effectively in a busy environment
A team player with a positive and collaborative approach
Comfortable using Microsoft Office, particularly Excel
Ability to follow processes and procedures while maintaining accuracy
Willingness to ask questions and escalate issues where appropriate
Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success