Take ownership of day-to-day provisioning and troubleshooting activities, ensuring issues are resolved efficiently and to a high standard
Plan, coordinate and deliver network-related projects across a variety of technologies and environments
Act as an escalation point for client-facing teams, responding to incidents and driving timely resolutions
Perform hands-on datacentre work including patching, hardware installations and equipment removals
Manage ongoing maintenance activities including software upgrades, firmware updates and system improvements
Maintain clear and accurate technical documentation, ensuring procedures and knowledge bases remain current and reliable

Strong fundamental networking knowledge across Layer 2, 3 and 4 protocols
Experience working with BGP, MPLS and OSPF
Security fundamentals and hands-on firewall configuration experience
Strong troubleshooting and problem-solving skills
Experience with Juniper routers
Experience with Cisco routing and switching
Experience with Fortigate firewalls
Experience with Linux and Windows operating systems
Excellent communication and interpersonal skills
Ability to work independently and take ownership of assigned tasks
A quick learner with a willingness to continue learning and studying to further your career
Must be able to obtain an NV1 security clearance
Experience with Voice and SIP call flow troubleshooting (Desirable)
Experience with containerisation and Kubernetes (Desirable)
Experience with other Fortinet products including FortiManager, FortiAnalyzer, EMS and SIEM (Desirable)
Certifications across any of the mentioned vendors or technologies (Desirable)

Hybrid working (for majority of our roles) with team anchor days to support collaboration.
Extensive training and development opportunities that enable continual growth as part of your career planning.
Extensive discounts and benefits to maximise your money.
A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

Network Engineer – Infrastructure

Key skills