Account Strategist

Role Overview

• You’ll own the commercial and delivery success of a portfolio of accounts totaling 3-5M USD, with additional individual revenue goals to be defined.
• Immersing yourself in clients’ business challenges and translating Human8’s full capabilities into tangible value.
• Proactively expanding influence across DMUs, identifying and cultivating relationships with new stakeholders before the competition does.
• Driving new business within existing accounts and leading proposal development (alongside Business Development) for net-new clients.
• Modeling the intelligent, ethical use of AI to accelerate insight, sharpen strategy, and multiply your impact.
• Leading yourself and your teams through change, not by waiting for a roadmap, but by creating one.

Requirements

• A degree in a related field is beneficial, but we equally value demonstrable, equivalent experience. We welcome candidates from diverse educational backgrounds.
• 10+ years of relevant experience, including at least 6 years in consulting, insights, or a client-facing strategic role.
• Proven examples of DMU expansion and/or net-new client acquisition.
• Demonstrated experience using AI tools in a professional context (e.g., research, synthesis, presentations, workflow automation).
• Proven ability to grow accounts through new stakeholder engagement, strong relationship building, and compelling proposals.
• Skilled across the full commercial cycle, from identifying opportunities and mapping DMUs to writing and presenting proposals, closing, and delivering.
• A track record of winning new business, both through account expansion and new client acquisition, with measurable revenue results.
• Proactive in adopting AI tools while applying sound judgment; comfortable articulating both the value and limits of AI to clients in a credible, practical way.
• Curious, forward-looking, and thrives in ambiguity with resilience, energy, and a solutions-first approach to change.
• Clear, direct, and collaborative; builds alignment and momentum across teams and stakeholders.
• A trusted advisor to senior clients, with a deep understanding of their business and a consistent focus on delivering impact and identifying opportunities.
• Highly collaborative, with a commitment to quality, follow-through, and building lasting partnerships.