Manage complex, nonstandard deals with multiple cross-functional partners
Provide guidance to Account Executives/Sales Management on deal structuring in a way that meets customers' requirements, sets them up for maximum success, and maximizes ARR
Partner with Sales to ensure opportunities are properly created and tracked in Salesforce including stage, probability, booking amount, and various other required fields
Partner with Finance and Legal teams to craft contractual language to ensure transactions comply with revenue recognition and business operational policies
Drive consistency across deal process by helping to optimize, streamline, and align quote-to-cash processes
Owns day-to-day quote management and pricing approvals, ensuring compliance with published sales and business approval policies
Serve as the main point of contact for our Sales team on all operational deal components
Monitor deal progress and support Sales with closing bookings
Support the organization with special projects as needed
Partner with the GTM Systems teams to facilitate process and system improvements, sales enablement and other special projects related to Quote to Cash (developing documentation / testing / policies, etc)
Establish metrics and processes to improve business visibility and consistency of practices across teams

5 yrs minimum of Experience in Deal Desk
Self-motivated and able to work under pressure; diligent with deliverables and deadlines
Proven success supporting and advising SaaS Sales teams
Proven success partnering closely with cross-functional teams such as Sales, Legal, and Finance
Experience working with remote sales and business partner teams
Dedication to excellent customer service
Strong oral and written communication skills with the ability to synthesize and effectively communicate information across teams
Proven project management experience and ability to own and run deals end-to-end
Highly organized, strong attention to detail, and goal oriented
Ability to work independently and multitask effectively
Innate curiosity and not afraid to ask thoughtful questions
Positive, Energetic, dedicated, and ambitious
Salesforce CPQ experience preferred
Strong understanding of ARR / TCV

Launch a career at one of the fastest-growing SaaS companies in North America and EMEA!
Live your best life (LYBL)! $200/mo for anything that enhances your life
Comprehensive employee health coverage
401(k) with company match
Competitive compensation & bonus program
Flexible vacation (exempt) / Accrued vacation (non-exempt)
Time off for your birthday & volunteering
Employee resource groups
Opportunities for team and company-wide get-togethers!
Parental Leave

Deal Desk Manager

Key skills