Lead current state assessments
process mapping, stakeholder discovery, pain point synthesis
to build a clear picture of where a client is and why it matters.
Develop future state visions and transformation roadmaps that are grounded in business reality, not just best practice. Prioritize ruthlessly. Sequence work that can actually land.
Once the roadmap is set, design the individual solutions that deliver against it: requirements gathering, process redesign, capability definition, and handoff to delivery teams.
Facilitate workshops and working sessions with senior client stakeholders. Build trust quickly, navigate competing priorities, and get people aligned behind a direction.
Be the connective tissue between what leadership wants and what the delivery team can build. Translate ambiguity into structure and structure into action.
Use modern AI tools to accelerate discovery, synthesis, and design
and help clients understand how AI can reshape their operating model.

5–10 years in a consulting or client-facing delivery environment. You've run complex engagements, not just supported them.
You've mapped current and future states before. You understand business process re-engineering, capability design, and what it takes to make a roadmap defensible to a CFO.
You can move from the 30,000-foot roadmap down to the detailed requirements level without losing the thread. Ideally, you've touched both transformation design and solution design in the same engagement.
Experience with service design, interaction design, or User Experience is a plus
particularly for engagements where the solution has a product or digital component.
You can hold a room with senior clients, facilitate a messy alignment session, and leave people feeling like progress was made.
You actively use AI tools in your workflow and are curious about how they reshape consulting delivery and client operating models.
Based in LA or Orange County, with the ability to be on-site at client locations in the SoCal area.

Senior Consultant – Solution Designer, Business Transformation

Key skills