Customer Service Representative

Role Overview

• Coordinate activities within Customer Service and is responsible for on-time delivery, customer satisfaction, customer complaint resolution, system workflow, SAP data management, and process improvements.

Requirements

• High school diploma, GED, or equivalent is required with prior experience in customer services.
• Ability to communicate professionally and effectively in both verbal and written communications to internal and external customers.
• Ability to organize and manage time effectively.
• Familiar with customer service relation and principles.
• Highly motivated, focused on results, and ability to multitask.

Benefits

• Competitive Pay and Annual Bonus Opportunity
• 401(k) with Company Contributions
• Medical, Dental, and Vision — Effective Day 1
• Paid Time Off, Company Holidays, and Floating Holidays
• Paid Parental Leave
• Wellness Programs and Yearly Wellness Reimbursement
• Work Flexibility
• Company-Paid Life and Disability Insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement Opportunities