Customer Success Manager – Core, Sales & Service Clouds
Canada
Full Time
6 days ago
$115,200 - $158,400 CAD
Visa Sponsorship
Key skills
CloudSaaSCommunicationCustomer SuccessSales
About this role
Role Overview
- Ensure customer accountability and satisfaction
- Conduct enablement sessions on case management
- Drive adoption of Sales and Service Cloud features
- Develop strong relationships with stakeholders
- Monitor and address customer risks and needs
Requirements
- 3+ years of relevant industry expertise in Customer Success, SaaS platform use, or related fields
- Strong consulting skills and ability to drive business value
- Excellent communication skills
- Familiarity with Sales Cloud and Service Cloud
- Understanding of sales and service processes
Tech Stack
- Cloud
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities