Create and/or review job scopes and estimates to ensure accuracy
Supervise on-site crew, calculate equipment needs, and complete paperwork requirements for jobs
Monitor jobs until completion
Perform production work as needed
Resolve problems quickly as they arise
Perform daily walk-throughs on all jobs
Complete job file documentation, including completion of time sensitive material
Communicate job progress to appropriate parties
Ensure that customer needs and expectations are exceeded
Recruit, train, and develop production team members
Communicate and establish rapport with commercial, insurance, and residential customers
Participate in, and contribute to, company meetings
Contribute to safety and risk management protocol

2+ years of water mitigation experience required
2+ years of estimating experience required
1+ years of construction experience preferred
Strong managerial skills: management experience preferred, but will train the right candidate
Experience in the insurance industry is a plus
Working knowledge of Xactimate® estimating software preferred
Comfortable with technology (iPad, iPhone, PC’s, etc.)
Knowledgeable in job costing and quality control
Effective at monitoring and managing multiple projects
Driven to provide superior customer service
Superior organizational skills: strong attention to detail required
Outstanding written and verbal communication skills
Able to build rapport with individuals in high stress situations
Time management skills; able to effectively prioritize and plan
Strong problem solving and analytical skills
Professional appearance and demeanor
Valid driver’s license with a reasonable driving record
Available to respond to emergency calls after hours
Preferred: IICRC certifications (WRT; ASD)

Production Manager

Key skills