Lead or Co-manage implementation projects for CRD
Providing a single point of contact for a client
Have superior client facing skills and communication skills with the ability to deal with senior level stakeholders/Clients.
Providing on-going communication and evaluation of project status
Interpreting workflow analysis documents and the conversion of these documents into specifications for CR IMS configuration
Providing guidance to customers around best practice implementations and efficient workflow configuration
Undertaking the daily execution of the project plan steps
Ensuring that a client’s needs are understood and documented
Providing proactive leadership in a client’s utilization of CRD products and services
Facilitating conference calls & meetings with other consultants product experts
Communicating pertinent information on upgrades and major releases
Managing training and consulting resource requests
Monitoring and assisting with the issue escalation process
Responding to additional product requests
Managing the co-ordination of work undertaken by CRD’s representatives in other locations
Maintain a general awareness of industry changes/trends

Experience of managing large projects or multiple smaller projects.
Extensive Front Office experience (order management, dealing with Fund Managers/Traders).
Applications experience with Charles River Trading System/Compliance Master or Equivalent (competitor).
Excellent market instrument knowledge
Fixed Income/derivatives etc.
Some technical knowledge, ideally SQL.
Experience of doing a full life cycle implementation is essential.
Experience dealing with users or clients from either a technical or business area.
Comfortable making presentations covering business, technical or sales.
Third level qualification ideally a Technical Bachelor's Degree.
Travel will be required – may be >50% per calendar year.
Flexibility with schedule and ability to work beyond regular business hours.

Principal Consultant, Professional Services

Key skills