Develop, articulate, and deliver customer-centric supply chain solutions aligned to business objectives and measurable operational and financial outcomes.
Provide deep subject matter expertise across key supply chain domains, including planning, execution, and emerging technologies.
Lead customer engagements such as discovery, design, blueprinting, and solution validation sessions, ensuring clarity, alignment, and customer confidence, for manufacturing clients.
Serve as a trusted advisor in process transformation discussions, guiding customers through workflows, reference architectures, and design-authority governance.
Deliver compelling Blue Yonder demonstrations using customer-specific data, business narratives, and differentiation messaging.
Connect solution configuration and design decisions to operational performance, financial impact, and adoption strategy.
Collaborate closely with sales, marketing, consulting, and product teams to drive customer adoption, retention, and value realisation.
Maintain deep knowledge of Blue Yonder products, services, industry trends, and competitive dynamics to effectively position Blue Yonder as a market leader.
Build and sustain strong, long-term customer relationships by consistently delivering high-impact guidance and exceeding customer expectations.
Identify, evaluate, and recommend opportunities for customer expansion, enhancement, and upsell.

Bachelor’s degree in Supply Chain, Business, Engineering, or a related field.
10+ years of experience in a customer-facing supply chain advisory, solution consulting, or consultative sales role.
Strong understanding of supply chain management principles and technologies, including forecasting, demand planning, inventory management, and transportation planning.
Proven track record of developing and delivering customer-centric solutions that drive measurable business impact.
Excellent communication, interpersonal, and presentation skills with the ability to influence technical and executive audiences.
Ability to think strategically and execute effectively in fast-paced, dynamic environments.
Strong customer focus and commitment to delivering exceptional outcomes.

Senior Manager, Supply Chain Advisory

Key skills