Act as the day-to-day contact for global and local stakeholders on campaign operations, deliverables, and governance matters
Coordinate with local markets, the Global Media Lab, and specialist leads to ensure timely, accurate, and consistent campaign execution and reporting
Own and manage the global briefing and validation workflow, consolidating inputs from markets and checking for quality and strategic alignment before submission to client
Maintain and regularly update the global governance toolkit (e.g. transition tracker, staffing plans, timelines, market org charts, etc.)
Support the collection and consolidation of performance data, budget updates, and campaign reporting for quarterly business reviews, reconciliations, and media mix evaluations
Act as a guardian of global ways of working, ensuring all processes and deliverables follow the clients operating model and campaign tiering framework
Liaise with the clients global team and provide guidance to local markets to ensure consistent adoption of tools, templates, and taxonomy
Support market onboarding, documentation, and training to ensure readiness and alignment throughout the global network
Monitor and support test & learn programs, gathering learnings and best practices from campaigns to feed into global insights and strategic planning
Be an advocate for media innovation, helping circulate market knowledge, pilot initiatives, and key learnings across the account

Minimum 3 years’ experience in media account management, ideally in a multi-market or global client setting
Solid understanding of omnichannel media planning
Working knowledge of digital media platforms (programmatic, social, and search)
Demonstrated ability to manage international stakeholders and coordinate inputs across time zones
Comfortable working with reporting tools, Excel, PowerPoint, and shared drives (e.g. Google Sheets, Smartsheet, etc.)
Fluent in English (written and spoken); French is also a plus
Knowledge of retail, sporting goods, or performance marketing is a plus
Confident communicator with excellent presentation and organizational skills
Detail-oriented and proactive, with strong project management capabilities

Global Account Manager – Media

Key skills