Charlotte, North Carolina, United States of America
Full Time
6 days ago
$73,600 - $110,400 USD
Visa Sponsor
Key skills
Communication
About this role
Role Overview
Process wire transfers, ACH debits & credits, and credit card transactions.
Review EFT forms to ensure they are complete and accurate, and execute EFT entered transfers accurately within the designated timeframes.
Support the transmission of EFT files between business partners and The Hartford’s treasury management system, bank web portals, and bank partners.
Confirm and communicate receipt of EFT file confirmations.
Perform research with banking partners of unapplied EFT transactions.
Communicate effectively with the Treasury team, business partners, and banking staff regarding current and future money movements, and resolve customer inquiries promptly.
Must be alert for any suspicious or fraudulent activity.
Support quarterly audits by providing internal/external auditors with appropriate EFT documentation.
Participate in the collection, input, reconciliation, and reporting of data from various systems.
Identify, recommend, and assist in implementing opportunities for continuous improvement, increased efficiency, and best practices.
Support process improvements and business partner initiatives through participation in various projects and performing regression testing.
Interact with various disciplines across The Hartford, including billing, claims, and investment operations.
Provide personal information to financial institutions or other entities as required in support of the position’s responsibilities.
Requirements
3+ years previous experience with ACH and Wire Transfer related services in the financial services industry is preferred.
A working understanding of ACH and Wire Transfer concepts.
BS Degree preferred, with major in Business, Finance, or Accounting preferred (open to 2026 graduates)
Strong organizational skills
Strong communication and customer service skills are a must.
Detail oriented, working under tight deadlines with focus on accuracy
Strong excel skills preferred
Experience using the Treasury Management System, G-Treasury, a plus.