Act as the day-to-day contact for global and local stakeholders on campaign operations, deliverables, and governance matters.
Coordinate with local markets, the Global Media Lab, and specialist leads to ensure timely, accurate, and consistent campaign execution and reporting.
Own and manage the global briefing and validation workflow, consolidating inputs from markets and checking for quality and strategic alignment before submission to the client.
Maintain and regularly update the global governance toolkit (e.g., transition tracker, staffing plans, timelines, market org charts, etc.).
Support the collection and consolidation of performance data, budget updates, and campaign reporting for quarterly business reviews, reconciliations, and media mix evaluations.
Act as a guardian of global ways of working, ensuring all processes and deliverables follow the client's operating model and campaign tiering framework.
Liaise with the client's global team and provide guidance to local markets to ensure consistent adoption of tools, templates, and taxonomy.
Support market onboarding, documentation, and training to ensure readiness and alignment across the global network.
Monitor and support test & learn programs, gathering learnings and best practices from campaigns to feed into global insights and strategic planning.
Advocate for media innovation, circulating market knowledge, pilot initiatives, and key learnings across the account.
Requirements
Minimum 3 years’ experience in media account management, ideally in a multi-market or global client setting.
Solid understanding of omnichannel media planning, with working knowledge of digital media platforms (programmatic, social, and search).
Demonstrated ability to manage international stakeholders, coordinate inputs across time zones, and operate in a matrixed environment.
Fluent in English (written and spoken); additional languages are a plus.
Knowledge of retail, sporting goods, or performance marketing is a plus.