Responsible for the end-to-end business and financial results for multiple product sets utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience through the leadership of teams managing new and existing products or experiences.
Uses knowledge of emerging technologies to deliver product to customers through all applicable channels.
Presents initiatives to gain senior management buy-in.
Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals.
Influences product and customer experience trends by monitoring competitors or peer organizations to stay abreast of emerging product and technology trends in the industry.
Leads teams responsible for translating concepts or designs into new or improved products, product lines or experiences and recognizes, anticipates and resolves complex operational and process problems that arise.
Evaluates potential product or experience development projects for feasibility and value.
Ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery and other internal service partners.
Participates in client-facing and external stakeholder activities throughout the product or experience lifecycle.
Adheres to company-defined risk appetite as part of the first line of defense.
Serves as point of review and sign off for risk management, compliance and audit requirements, as needed.
Manages, motivates and develops one or multiple product lines and managers as well as the performance evaluation process of the Product Development Management team and key contributors.
Identifies talent gaps in team and staffs appropriately.
Requirements
Business Objectives
Customer Solutions
Marketing
Product Development
Product Management
Sales Competencies
Collaborating
Competitive Environment
Design Thinking
Emerging Technologies
Innovation
Managing Multiple Priorities
Problem Solving
Product Development Strategy
Solutions Development
Higher level education such as a Masters degree, PhD, or certifications is desirable
Industry experience is typically 8+ years
At least 5 years of prior management experience is typically required
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service