Ensures teams follow best practices for frameworks and tools that align with established standards
Enables the team to be self-organized, cross-functional and effective in an environment new to agile delivery
Coaches team to higher level of maturity with predictable delivery at a sustainable pace
Facilitates team collaboration, decision making and conflict resolution
Helps the team remove impediments and bottlenecks that interrupt the flow of services
Partners on the product roadmap, providing techniques to effectively build and manage product backlog and to develop a release strategy that maximizes the value being delivered
Coaches teams to identify and minimize waste, while maximizing value
Navigates dependencies and complex delivery challenges through inter-team collaboration
Serves the organization by increasing awareness and adoption of agile principles and values

Demonstrated experience providing customer-driven solutions, support, or service
Solid knowledge and understanding of IT product delivery, including experience in a Scrum Master role or related experience
Solid knowledge and understanding of Agile frameworks, principles, and values
Solid knowledge and understanding of Scrum framework and practices
Solid knowledge and understanding of technology practices related to software development lifecycle, IT shared services, QA, and/or DevOps
Strong interpersonal and servant leadership skills
Strong written and verbal communication skills
Strong facilitation and organizational skills
Demonstrated ability to remove impediments, resolve conflict, and motivate team members
Solid knowledge and understanding of collaboration tools, such as Jira and Confluence
Basic knowledge and understanding of scaling frameworks, such as LeSS and Scrum@Scale

Senior Scrum Master

Key skills