Performs telephone triage with diverse patient population
Assesses needed care and collaborates with patients, and others, to provide clinical solutions
Provides comprehensive nursing assessment in an untraditional nursing environment
Actively participates in team conferences and helps assess patient education needs
Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening
Notifies designated leadership of operational concerns
Work requires long periods of sitting and utilizing a telephone headset
Must be able to lift 25 pounds.

BSN required
5+ years of RN experience
Triage experience preferred
Graduate from an accredited School of Nursing required
Current license to practice as a Registered Nurse in the state of applicable state required
Must apply for and maintain a South Carolina Registered Nurse license and any other Registered Nurse licenses from states that new clients may reside in
Experience in telephone triage, pediatrics and ED triage is desired
BLS required per policy guidelines.
Must speak English and adapt to fit the patient audience while conveying information.

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short
and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Registered Nurse, Call Center

Key skills