Manage a group responsible for accurate, complete, and timely royalties data in Cengage's systems.
Review and approve new deals and modifications in the royalty environment and associated platforms.
Prioritize and distribute across team incoming requests to update data.
Define, document, and communicate the workflows involved in deal establishment and continued support.
Participate in testing the royalty system for upgrades, improvements, and modifications.
Lead a team of data professionals: mentor, train, and develop staff; provide input, growth opportunities, feedback, coaching, and training.
Collaborate with partners including the financial planning and analysis team to ensure their needs are incorporated into data setup and maintenance processes and help with data visualization.
Maintain a deep understanding of Cengage Learning’s products, processes, systems/tools, and personnel.
Establish and own data quality metrics, controls, dashboards, and remediation processes.
Ensure compliance with internal and external controls, audit requirements, and financial governance related to royalties.

BA/BS degree or 5+ years royalty related experience
Minimum 3 years management experience or the equivalent demonstrated experience leading, mentoring, coaching, and training staff
Collaborative problem solving and working style to motivate change through influence
Tried commitment to provide excellent customer service; proven willingness to take ownership of issues and see them through to resolution
Proven experience initiating, leading, and overseeing operational improvement initiatives
Proactive problem solving and critical thinking skills with a focus on getting it right
Outstanding organizational skills and a very strong attention to detail
Advanced with Microsoft Office Suite of systems, particularly MS Excel
Experience in reading and understanding contracts preferably using AI (Preferred)
Proficiency with royalty software, ERP systems and reporting software (Power BI, Snowflake) (Preferred)

Royalties Manager

Key skills