Manage digital projects across website development and digital marketing campaigns
Lead project kickoff meetings, status calls, stand-ups, and stakeholder communications
Develop and maintain project timelines, budgets, resource plans, and delivery schedules
Coordinate cross-functional teams including designers, developers, SEO specialists, content writers, and QA teams
Ensure projects move efficiently through discovery, design, development, QA, launch, and post-launch optimization phases
Review final website product and ensure alignment with original scope and client requests
Maintain accurate project documentation, identify project risks, blockers, and scope changes while proactively developing solutions
Monitor team workloads and project capacity to support efficient production operations
Facilitate communication between sales, account management, production, and client teams to ensure smooth project handoffs
Track project performance metrics, deadlines, and deliverables
Support process improvement initiatives to streamline workflows and improve operational efficiency
Ensure quality standards are met prior to launch and coordinate post-launch support activities

3+ years of experience in digital project management, web production, or agency operations
Strong understanding of website development processes and digital marketing workflows
Ability to explain complex processes, such as SEO and Paid Media, to non-technical stakeholders in simplified terms
Familiarity with Google Analytics, WordPress, and Google Business Profile
Experience in a fast-paced, high-volume digital marketing agency is highly preferred
Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook, Teams)
Experience with CRMs and project management tools
Strong organizational and time management skills with the ability to manage multiple tasks simultaneously
Exceptional communication and interpersonal skills, both written and verbal
Self-motivated, proactive, and results-driven

Digital Project Manager

Key skills