Manage the privacy inbox by reviewing, prioritizing, and responding to employee inquiries related to policies, procedures, and regulatory requirements
Triage incoming questions and route complex or high-risk issues to appropriate compliance, legal, or privacy personnel
Track and log all inquiries, ensuring proper documentation and follow-up through resolution
Support the execution of privacy impact assessments for both internal initiatives and third-party privacy reviews, including gathering requirements, documenting data flows, and identifying potential privacy risks
Analyze the impact of new and changing privacy requirements on organizational operations, products, and services
Assist in the management and response to privacy incidents, including intake, triage, documentation, and coordination with cross-functional teams to support timely investigation and resolution
Develop and maintain standard privacy response templates and FAQs to promote consistency and efficiency
Support drafting and distribution of privacy communications, alerts, and guidance
Maintain privacy documentation, including policies, procedures, and inquiry logs
Assist with scheduling, coordination, and documentation of privacy meetings and committee activities
Provide support for the coordination, delivery, and tracking of privacy trainings, including maintaining training records, monitoring completion, and collaborating with stakeholders to ensure ongoing awareness and compliance
Assist with basic monitoring activities, including tracking attestations and policy acknowledgments
Coordinate with cross-functional teams (HR, Legal, Privacy, Operations) to gather information needed to respond to inquiries
Perform additional privacy and data protection related duties as assigned, including supporting cross-functional initiatives, assisting with compliance activities, and contributing to the continuous improvement of privacy program processes and documentation
Requirements
Bachelor’s degree in Healthcare, Law, Compliance or related field
3–5 years of privacy, compliance, regulatory affairs or healthcare operations experience
Experience in healthcare, life sciences, diagnostics, or research environments preferred
Strong organizational and project management skills
Strong knowledge of healthcare privacy laws and regulations, including: HIPAA and HITECH, State privacy laws (e.g., consumer health and data privacy laws), FTC privacy requirements (preferred), GDPR and other international data protection laws (preferred)
Certified in Healthcare Privacy Compliance (CHPC)
Certified Information Privacy Manager (CIPM, CIPP/US) preferred
Advanced degree (e.g. MHA, MPH, JD) preferred
Benefits
Highly competitive and inclusive medical, dental and vision coverage options
Health Savings Account for medical expenses and dependent care expenses
Flexible Spending Account to pay for certain out-of-pocket expenses
Paid time off, including: vacation, sick time and holidays
401k match and Financial Planning tools
LTD and STD insurance coverages, as well as voluntary benefit options