Workday Payroll Systems Analysis and Technical Support
Serve as a payroll-side functional and technical subject matter expert for the Workday Payroll module.
Support Workday Payroll configuration related to earnings, deductions, pay components, pay groups, payroll inputs, payroll calculations, retro pay, tax setup, garnishments, direct deposit, and payroll business processes.
Analyze complex Workday Payroll issues and identify root causes related to configuration, data, integrations, business processes, upstream HR data, time inputs, absence data, benefit deductions, tax elections, or payroll calculations.
Diagnose and help correct payroll-impacting issues in real time during active payroll processing cycles, including urgent issues that could affect payroll accuracy, timeliness, or compliance.
Partner with HRIS, IT, Payroll, Benefits, HR Operations, Finance, Accounting, and external vendors to design, test, and implement payroll system solutions.
Build, maintain, and validate Workday payroll reports, audit reports, dashboards, exception reports, calculated fields, and ad hoc payroll data outputs.
Support Workday EIBs, payroll data loads, mass updates, and related validation activities.
Support payroll-related integrations, vendor files, interface monitoring, error resolution, and data reconciliation.
Participate in Workday release management, including impact assessment, regression testing, UAT, configuration testing, and post-release validation.
Support adjacent Workday modules that impact payroll, including Time Tracking, Absence, Benefits, Core HCM, Compensation, and Finance/Accounting integrations.
Translate payroll requirements into system requirements, test scripts, reporting needs, control points, and process documentation.
Identify opportunities to improve automation, reduce manual payroll intervention, strengthen controls, improve reporting, and increase payroll accuracy.
Maintain documentation for payroll configuration, system processes, testing results, issue resolution, controls, and standard operating procedures.
Support payroll-related projects, including acquisitions, new entity setup, new state/province setup, pay group changes, policy updates, payroll process redesign, and Workday enhancements.
As needed, this role may also provide payroll analyst support.
Requirements
3-5 years of combined payroll, HRIS, payroll systems, or Workday Payroll experience.
Hands-on Workday Payroll module experience is required.
Experience supporting Workday Payroll in a functional, analytical, or technical capacity.
Experience with U.S. and Canada payroll environments, or direct U.S. payroll experience with strong ability to support Canada payroll requirements.
Experience supporting payroll for exempt and non-exempt employee populations.
Experience working in a high-volume payroll environment.
Experience with multi-state payroll and multi-entity or complex organizational structures.
Strong understanding of payroll concepts, including earnings, deductions, taxes, garnishments, retro pay, benefit deductions, direct deposits, off-cycle payrolls, and termination pay.
Ability to diagnose and correct payroll-impacting issues in real time during payroll processing cycles.
Experience creating, running, validating, or maintaining Workday payroll reports or payroll audit reports.
Strong Excel skills, including pivot tables, lookups, formulas, reconciliations, and large data analysis.
Ability to troubleshoot payroll system issues and distinguish between configuration issues, data issues, integration issues, upstream HR data issues, and processing issues.
Strong analytical, documentation, communication, and problem-solving skills.
Ability to work independently as a technical individual contributor while partnering cross-functionally with Payroll, HRIS, HR, Benefits, Finance, Accounting, IT, and vendors.
High attention to detail and ability to maintain confidentiality with sensitive employee and payroll data.
Benefits
Professional Development : Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
Generous Time Off : Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
Parental Leave : We provide paid parental leave to support your family during important life events.
Retirement Plan : 401k plan including contribution matching.
Healthcare : Medical, dental, vision, FSA/HSA, life and disability coverage options.
Ancillary : Critical illness, identity protection, pet insurance, 529 plans and more
Commuter Benefits : Access support for travel and commuting needs, where available