Customer Relationship Manager
Australia
Full Time
1 week ago
No Sponsorship
Key skills
Sales
About this role
Role Overview
- Build and strengthen long-term partnerships with mining and industrial customers
- Identify opportunities to expand supply of bearings and power transmission products
- Support shutdowns, reliability initiatives, and plant improvement projects
- Pursue upgrade and project opportunities
- Conduct regular on-site visits to maintain strong customer engagement
- Provide technical recommendations aligned to operational requirements
- Manage commercial negotiations and account development strategies
- Maintain a structured territory plan to achieve revenue growth targets.
Requirements
- Minimum 5 years’ experience in industrial, mining, or technical sales
- Background in rotating equipment, bearings, couplings, gearboxes, pumps, conveyors, or related mechanical systems
- Proven ability to develop and grow key customer accounts
- Confidence engaging with Maintenance Managers, Reliability Engineers, Mechanical Engineers, and Procurement teams
- Strong business development capability with a proactive approach
- Ability to operate autonomously in a regional, field-based role
- Previous experience in the bearings & power transmission industry
- Hands-on experience working with rotating machinery
- Established networks within mining or heavy industry
- Familiarity with mine site access requirements and shutdown environments
- Mechanical Engineering qualification or trade background (e.g., Fitter & Turner)
- Mechanically minded candidates transitioning from site-based roles into technical sales.
Benefits
- Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
- Career Progression: Clear pathways to develop and advance within Motion and with access to free webinars, training events and courses.
- Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs.
- Exposure to some of Queensland’s largest mining and processing operations.
- Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities.