Account Manager – Personal Care

Role Overview

• Develop and implement strategies to grow Barentz’ market presence and gross profit throughout the assigned market territory
• Utilize product knowledge and sales experience to clearly deliver the value proposition to customers, existing and new
• Search relentlessly for opportunities to partner with suppliers based on customer needs and record and maintain these in Barentz’ Opportunity Pipeline system
• Sustain and improve upon the level of service offered to our customers via unique and new service initiatives to ensure we’re Creating Customer Success® at all times
• Stay on top of and provide analyses of industry changes, emerging markets and market shifts as well as new products and competitive landscapes
• Attend (as required) and recommend participation in industry tradeshows and other events
• Represent Barentz as a leader in the industry through conferences, industry events, social media platforms, etc.
• Incorporate appropriate sales techniques when prospecting new customers, ensuring effective communication of Barentz’ brand and market presence
• Move prospects through the sales process to secure new business
• Prepare and deliver sales presentations and product demonstrations, where applicable, either in person or virtually
• Secure in-person customer visits with purchasing, R&D, and sales and marketing contacts at potential customers
• Address customer questions, concerns and inquiries with a sense of urgency and accuracy
• Send quotes to new/existing customers and sample requests, etc., as required
• Participate in new product introductions, training, joint sales calls, and testing
• Support and lead by example, Barentz’ culture, values and fundamentals
• Participate in ongoing personal development opportunities including, but not limited to, product and sales training
• Issue timely reporting of customer issues and opportunities through call reports, emails and other means of communication
• Participate in regular 1 2 1 meetings with supervisor to discuss the status of the territory’s business and growth opportunities
• Provide regular forecast updates utilizing Barentz’ online forecasting tool
• Support and lead by example, Barentz’ culture, values and fundamentals
• Participate in ongoing personal development opportunities
• Other duties and responsibilities as requested

Requirements

• University or College degree, preferably in Chemistry, Biology, Engineering, etc., or equivalent combination of education and experience required
• Minimum 5 years of technical sales, service, product management and/or lab experience
• Proven ability to expand profitability of a sales territory and exceed targets within the industry
• Established supplier relationships would be considered an asset
• Demonstrated ability and skills to sell and grow business based on features, advantages, benefits (FAB’s), understands market pricing, competitive landscape
• Professional Sales, Lean Six Sigma, Continuous Improvement, and Quality Systems training desired
• Demonstrated organizational, interpersonal, presentation and negotiation skills
• Familiarity with Customer Relationship Management (CRM) software
• Must have a valid driver’s license and evidence of insurability
• Fluent in English, a second language would be considered an asset
• Self-motivated, high energy, independent, flexible, creative, responsible, an engaging level of enthusiasm and a positive outlook
• Strong calculation, organizational, and problem-solving skills
• Must be very detail oriented and meticulous in how work is performed
• Proficient use of Microsoft Office products including Word, Excel, Teams, Outlook
• Strong interpersonal skills and ability to communicate effectively throughout the organization
• Act legally and ethically in all professional relationships in adherence with Barentz’ purpose, strategies, and values