About this role
Role Overview
- Review small claims matters and third-party legal requests, including garnishments, information subpoenas with restraining notices, powers of attorney, and guardianships, to identify requirements, deadlines, and response steps.
- Support the response and defense of small claims matters by researching claims, gathering relevant records, and preparing response materials for counsel review.
- Prepare and send correspondence and response letters to issuing parties, claimants, and other stakeholders in accordance with established procedures.
- Record, process, and monitor incoming requests, filings, orders, and related legal documents using matter management systems and shared repositories.
- Respond to status inquiries and escalations from issuing parties and internal teams with accurate updates, documentation, and next steps.
- Identify related matters, business contacts, and research resources to support issue resolution and cross-team coordination.
- Maintain electronic case management tools, shared file rooms, and other databases to support legal matter tracking, reporting, and file integrity.
- Support program administration, monthly reporting, special projects, and analyses related to litigation support and third-party response operations.
Requirements
- 3+ years of experience in paralegal, legal operations, or legal analyst work supporting litigation, small claims matters, third-party requests, or similar legal processes.
- Experience reviewing legal documents, tracking deadlines, and coordinating responses to claims, garnishments, subpoenas, or court-related matters.
- Experience using matter management systems, document repositories, and database tools for legal file management, tracking, and reporting.
- Experience preparing written correspondence, response letters, and legal support materials with accuracy and attention to detail.
- Bachelor's degree or higher in Legal Studies, Business, Criminal Justice, or related field, or equivalent combination of education, related experience and/or military experience.
- Paralegal certificate or equivalent legal operations credential (experience that would be great to have).
Benefits
- Fuel Your Life program to support your physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network.
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental and military leave.