Present yourself confidently in all customer-facing situations and provide excellent support to financial institution clients.
Lead technical aspects of project-based assignments and act as the Fiserv expert on the ACH team.
Work with cross-functional project teams to install and test high availability Payments applications.
Install, configure, troubleshoot, and conduct smoke tests on Fiserv products using technologies such as JAVA, J2EE, Spring Boot, and web services.
Provide technical platform support documentation as part of project deliverables.

5+ years of experience in installing, configuring, and troubleshooting JAVA, J2EE, Spring Boot, and web services.
5+ years of experience with ACH APIs, specifically PEP+ Direct API, Exchange, and CommonView.
5+ years of experience in project management using Agile methodologies.
Bachelor’s degree in Computer Science or a related field, and/or equivalent military experience.
5+ years of experience with high availability Payments applications.
5+ years of experience in crafting technical platform support documentation.
5+ years of experience in client-facing technical leadership roles.
Professional certifications relevant to ACH technologies or project management.
Familiarity with Fiserv products and services.

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.

Professional Services Technical Consultant

Key skills