Own the full product lifecycle—from customer discovery and strategy through launch, adoption, and continuous iteration.
Spend significant time with restaurant owners, operators, managers, and staff to deeply understand workflows, operational pain points, and unmet needs.
Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences.
Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision.
Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives.
Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption.
Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation.
Define and monitor key product metrics, using data to improve product performance and customer outcomes continuously.
Serve as the internal subject matter expert for the Restaurant POS platform and advocate for the voice of the customer across the organization.

7+ years of Product Management experience building and scaling SaaS products.
Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity.
Exceptional product discovery, prioritization, and problem-solving skills.
Proven ability to simplify complex workflows into elegant, intuitive user experiences.
Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and drive alignment.
Comfortable operating in a fast-paced, iterative environment with high ownership and accountability.
Ability to work hybrid from our Newark office three days per week.
Bonus: Experience working at a POS company, restaurant technology provider, or within restaurant operations.
Bonus: Familiarity with ordering, payments, kiosks, kitchen workflows, loyalty, or other hospitality technology ecosystems.

Senior Product Manager – Restaurant Point of Sale

Key skills