Sales Development Representative

Role Overview

• Qualifying inbound leads
• Making initial contact with prospects
• Gathering detailed customer information
• Nurturing leads through regular follow-up
• Scheduling appointments with the appropriate sales team members
• Maintaining accurate CRM records
• Collaborating closely with Sales, Business Development, and Marketing teams

Requirements

• 1-3 years of experience in technical sales; understanding of fleet management and telematics preferred, with channel sales experience or knowledge an asset.
• Post-Secondary Diploma/Degree in Business, Commerce, Engineering, Computer Science, or a related field; an equivalent combination of education and work experience may be substituted.
• Strong customer service orientation with excellent verbal and written communication skills and the ability to develop rapport with potential customers.
• Understanding of sales techniques and methods used for lead qualification, with the ability to align product pitches to partner needs and core business objectives.
• Strong aptitude for understanding technical and business requirements, with the ability to translate technical solutions to meet customer needs.
• Technical competence using software programs including Google Suite (Docs, Sheets, Slides) and CRM tools such as Salesforce.
• Highly organized with the ability to manage multiple tasks and projects simultaneously; entrepreneurial mindset with comfort working in a flat organization.

Benefits

• Flex working arrangements
• Home office reimbursement program
• Baby bonus & parental leave top up program
• Online learning and networking opportunities
• Electric vehicle purchase incentive program
• Competitive medical and dental benefits
• Retirement savings program