Key skills
Communication
About this role
Role Overview
- Oversee the process and document report findings and themes back to underwriting teams
- Maintain accurate records of reviews completed and findings identified
- Peer review teams findings and feedback any discrepancies to respective ops team members
- Provide administrative and coordination support for Operational Resilience activities, including scenario testing preparation
- Support day‑to‑day operational activity as required, including Vendor Management
- Monitor mailboxes and handle operations queries from stakeholders across the business
- Assist with cross‑team support tasks, particularly where Operations acts as a central point of contact
Requirements
- A driven, self‑starting approach with a strong work ethic.
- The ability to thrive in a fast‑paced environment
- Excellent organisational skills and strong attention to detail
- Confident communication skills and the ability to work effectively with stakeholders
- A proactive mindset with the ability to challenge existing processes constructively
- A collaborative approach and willingness to support a wide range of operational tasks
Benefits
- Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
- Challenge everything: We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
- Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.