Solutions Architect

Role Overview

• Own the engagement with a new/early customer. You’ll be boots on the ground working with our customers to understand their challenges and deploy our technology. As an example, you will be responsible for integrating and overseeing the deployment of resilient, high-speed communication networks for the tactical edge.
• These engagements will mostly take place across the Indo-Pacific and Eastern Europe as Cape continues to work with US federal customers across these critical Areas of Responsibility (AORs).
• Cultivate relationships at all levels of seniority. Understand the ground-level problems we’re solving. Burn through frozen-middle bureaucracies to clear a path to success. Create and deliver executive presentations to ensure buy-in from above.
• Work fluidly with product and engineering to ensure product direction aligns with our customers’ on-the-ground reality. You must be able to influence cross-team members to direct the appropriate resources to customer objectives.
• In this role, you will need to demonstrate a high degree of independence and teamwork. This means you'll be empowered to make decisions and lead initiatives, but you will also know when to leverage the expertise of our engineering and product teams to ensure successful execution. We want someone who understands the difference between a good idea and a great one worth pursuing. The right person will have the judgment to know when to bet big on a concept and when to walk away, conserving resources and effort for what truly matters. You are the voice of the company at the customer, and the voice of the customer at the company.

Requirements

• A love for building things that matter
• A willingness and ability to navigate complex bureaucracies and mission priorities aligned to our capabilities across language barriers and time zones
• Gritty technical skills. We don’t need you to be shipping code to prod. But you enjoy automating horrible tasks as necessary to make sure we deliver for our customers
• Exceptional written and verbal communication skills
• especially in a remote work environment
• Proven ability to translate user requirements into functional technical roadmaps and communicate complex technical concepts to non-technical audiences
• Adaptive and introspective; willing to learn, guide, lead and follow
• Active U.S. TS clearance with SCI eligibility
• Willingness to travel up to 50%, mostly across the Indo-Pacific
• Based in East Asia. Relocation assistance available.

Tech Stack

• TypeScript

Benefits

• 401(k) match
• 100% coverage of medical, dental, and vision premiums for you and your dependents
• 12 weeks paid parental leave (for all parents, no waiting period)
• Stipends for family-forming needs
• Gender-affirming care