Key skills
Mentoring
About this role
Role Overview
- Lead customer implementations of Prophet 21 software while coaching and mentoring CS Consultants to ensure consistent, high-quality service delivery.
- Collaborate with cross-functional teams and assist Project Managers in defining direction, timelines, schedules, and activities for project areas.
- Establish and maintain strong working relationships across Epicor and customer organizations.
- Estimate project tasks accurately and ensure all deliverables in your area are completed on time and within budget.
- Conduct customer core team training and perform knowledge sharing with peers.
- Support project execution by meeting utilization targets and completing deliverables on schedule.
- Contribute to project planning and control by identifying resource needs and monitoring task performance.
Requirements
- 7+ years of experience in distribution or distribution accounting
- 5+ years of consulting experience preferred
- Bachelor’s degree preferred (or equivalent experience).
- Expertise in all core modules of Prophet 21 and demonstrated knowledge across industry verticals required.
- Willingness to travel up to 60%.
Benefits
- Comprehensive health and wellness benefits designed to support your overall well-being.
- Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
- Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
- Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
- Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
- Comprehensive support for international relocations and permanent residency processes.