Financial Operations Assistant

Role Overview

• Identify receipts from contracted health plans (convênios);
• Process payments and post settlements in the ERP system;
• Perform bank reconciliation of received revenues;
• Monitor the process of reversing private/self-pay revenue to contracted health plan revenue;
• Track denials/adjustments (glosas) in accounts receivable from health plans;
• Monitor payments received from denial/appeal processes;
• Validate credits received against payers' statements;
• Verify payments received against issued invoices;
• Support the monthly financial close for health plan revenues;
• Organize and file receipts and financial documents;
• Reconcile bank statements related to health plans;
• Monitor payment deadlines according to payers' schedules;
• Coordinate internally with billing, audit, and registration teams to resolve financial discrepancies;
• Review financial reports and assist in validating accounts receivable information;
• Track funds related to identified and unidentified deposits;
• Assist in regularizing financial discrepancies related to receivables;
• Manage emails and requests related to accounts receivable;
• Support preparation of documentation for internal and external audits;
• Ensure organization and confidentiality of the department's financial information;
• Assist in configuring financial parameters for health plans in the ERP system;
• Assist in identifying financial inconsistencies and opening internal and external tickets for correction.

Requirements

• Education: Currently pursuing a Bachelor's degree (Financial Management, Hospital Management, Business Administration, Accounting, or related fields).
• Previous experience in the role is desirable;
• Proficiency in Microsoft Office (advanced Excel); experience with MV system, Zero Glosas, and Qlik is a plus.

Tech Stack

• ERP

Benefits

• Healthy Meals: Enjoy Meal Voucher (for shifts of 8 hours or more) and Food Voucher (for all shifts) paid via a flexible card, including during vacation month — with no payroll deduction, because we believe your well-being comes first!
• Comfortable Cafeteria: We provide an on-site cafeteria where you can bring your meals. To start or end your day right, we offer breakfast and/or a late-night snack depending on your shift schedule.
• Care + Emergency Project: We are committed to offering not only an exceptional work environment but also a healthier future for our caregivers' children (ages 0–17). As part of our team, your children will have access to consultations with certain specialists and emergency care at Hospital Sabará's Emergency Department at no cost, promoting comprehensive care from the earliest years.
• Health Care: Protect your family's health with our Health Plan (with copayment) and Dental Plan through Bradesco Seguros—because every smile matters!
• Mental Health: Through our partnership, you have access to Psicologia Viva (online psychology service). Take care of your mental health with qualified professionals ready to support you.
• TotalPass: With TotalPass you unlock a range of experiences to support your physical health—from wellness activities to sports classes, there's something for everyone!
• Pharmacy Benefit: Make your life easier with our pharmacy agreement, providing access to medications at special discounts.
• Life Insurance: Protect yourself and your family with our life insurance—50% of the cost covered by the company. Your safety is our priority!
• Transportation Voucher: We provide a transportation allowance so you can commute comfortably and reliably.
• Variable Compensation: Your effort is rewarded! We have a variable pay system that values your performance.
• IFEPAF Discount Club and Educational Partnerships: Invest in your future with our partnerships that offer benefits at educational institutions.
• SESC Benefits: Enjoy leisure and savings with our discount club for holiday camps and more—because life is also made of experiences!