Senior Business Analyst, Products

Role Overview

• Act as a Business Analyst capable of translating business requirements into software requirements;
• Elicit and manage requirements and document the product;
• Gather functional, usability and performance requirements for software through field research with end users, reference documentation and market trend inputs;
• Produce and maintain up-to-date requirements documentation;
• Perform corrective and evolutionary maintenance of requirements;
• Participate in defining the functional modularization of products;
• Perform functional modeling of systems – functional decomposition, functional aspects of integrations, and support the UI/UX architect in defining product navigation and UIs;
• Support the systems analysis process by clarifying doubts, explaining concepts and detailing information as needed;
• Lead co-creation sessions with clients, acting as moderator;
• Perform prototyping for functional modeling of the product;
• Participate in inspections of artifacts in the software development lifecycle, e.g., executive summaries, project plans, functional models, technical models, test designs, requirements, etc.;
• Contribute to the preparation of Product Plans – analysis of product requirements, detailing requirements, research, contributing to effort estimates, supporting the composition of logical scopes to optimize development projects;
• Support knowledge transfer processes – training Shift operational teams, reviewing product documentation and training materials;
• Support the Product Management process;
• Analyze and categorize product improvement suggestions;
• Assist the product manager in research activities, demand prioritization and composition of product plans;
• Help other teams clarify controversial functional aspects of products, business rules and legislation;
• Contribute to the creation of marketing and sales support materials;
• Participate in meetings with clients and prospects in critical situations;
• Participate in analysis processes of suggestions and results from Customer Satisfaction Surveys;
• Participate in events and research using support materials to maintain and expand knowledge about the business areas in which you operate;
• Make internal and external presentations of Shift products when necessary.

Requirements

• Bachelor’s degree in Technology and/or Health;
• Proven experience as a Business Analyst/Product Manager (or equivalent role) in digital products with a focus on user experience and continuous delivery;
• Practical experience with discovery (qualitative and quantitative) and data-informed decision-making (data + critical thinking + qualitative inputs);
• Experience in business analysis, systems development, systems support and application deployment;
• Experience eliciting and managing requirements and using requirements documentation tools;
• Experience in technical systems analysis and preparation of technical documentation;
• Knowledge of Shift LIS and market systems (HIS, RIS, Anatomical Pathology and PACS);
• Deep knowledge of healthcare business processes;
• Experience with laboratory processes (pre-analytical, analytical and post-analytical) and market terminology (RIS, LIS, HIS etc.).

Benefits

• Unimed health insurance for you and your dependents
• full coverage with 100% subsidized for the employee and 50% for dependents, providing peace of mind for you and your family.
• Shift Digital Hospital
• 24/7 digital medical care.
• MetLife dental plan for employee and dependents
• comprehensive dental coverage.
• Life Insurance
• protection and security for you and your loved ones.
• TotalPass for employee and dependents
• access to a range of physical, sports and leisure activities for a healthier lifestyle.
• SESC (Social Service of Commerce)
• access to SESC facilities offering sports, leisure, culture and wellness options for you and your dependents.
• Flexible working hours
• more freedom to balance your personal and professional life.
• Swile Benefits Card
• R$1900.00 monthly to use for food, meals, mobility, technology assistance and more.
• Childcare or nanny allowance
• support for employees with children up to 5 years old, helping to balance career and family.
• Educational subsidy for studies
• we invest in your personal and professional development.
• Educational and professional partnerships
• discounts on education, languages, technology and various services in São José do Rio Preto, the surrounding region and online.
• Profit Sharing (PLR)
• participation in results, recognizing your contribution to the company’s success.
• Special bonuses
• recognition for important life events such as marriage, birth of children and employee referrals.
• Loyalty Award
• we value those who grow with us: special recognition for long service.
• Partnerships with companies and associations
• discounts on food, leisure, health, beauty, education, language courses and technology products.
• Collaborative, human and constantly evolving environment
• here you will find space to develop, be heard and make a difference.