IT Infrastructure Coordinator

Role Overview

• Lead the infrastructure operation (IMS), ensuring the availability, performance, continuity and reliability of IT services, with a focus on meeting SLAs, reducing incidents and maintaining operational stability.
• Manage cloud and on-premises environments (servers, storage, networks, backups and middleware), ensuring continuous monitoring, capacity management, patching and infrastructure evolution according to business needs.
• Coordinate vendors and managed service partners (e.g., cloud providers, infrastructure outsourcing), ensuring alignment of scope, performance, KPIs, governance and value delivery.
• Establish and lead the FinOps practice, promoting cost visibility, cloud financial governance, consumption optimization, capacity planning and cost‑efficient decision making.
• Ensure mature operational processes based on best practices (ITIL/COBIT), including incident, problem, change, capacity, availability and continuity management for IT services.
• Define and execute Disaster Recovery and Business Continuity strategies, including periodic testing and validation of recovery plans for critical environments.
• Promote automation, operational efficiency and continuous improvement of the infrastructure, reducing manual tasks, operational costs and technical risks.
• Produce operational and financial metrics (availability, capacity, cost per service, usage efficiency) to support managerial decisions and executive reporting.

Requirements

• Bachelor's degree in Information Technology, Engineering, Information Systems or related fields.
• Solid experience in IT infrastructure management, operations (IMS) and managed services in medium/large corporate environments.
• Hands‑on experience with cloud environments (Azure, AWS or similar) and traditional infrastructure (servers, networks, storage, backup, virtualization).
• Experience managing infrastructure vendors and service contracts (e.g., AMS/IMS, managed services, cloud providers).
• Knowledge of FinOps practices, including cloud cost management, consumption optimization, TCO analysis and IT financial governance.
• Experience with operational and governance frameworks (ITIL, COBIT), including incident management, problem management, change management and capacity management.
• Experience with capacity management, environment monitoring, performance analysis and resource optimization.
• Experience managing critical incidents and ensuring operational continuity, including crisis response.
• Advanced English for supplier interaction, technical reading and management of international contracts.
• Prior experience as a coordinator or leader of infrastructure or operations teams.
• Certifications related to cloud (Azure, AWS, GCP), ITIL or FinOps.
• Experience in multi‑cloud environments or hybrid strategies.
• Knowledge of infrastructure automation (IaC), observability and AIOps.
• Experience managing data centers, corporate networks and globally distributed environments.
• Experience managing costs in complex IT outsourcing contracts.
• Knowledge of infrastructure security (hardening, access controls, vulnerability management).
• Experience with operational transformation, cost reduction and efficiency improvement in IT.

Tech Stack

• AWS
• Azure
• Cloud
• Google Cloud Platform

Benefits

• Work schedule: Hybrid (4 days per week on-site).
• Flexible hours;
• Meal allowance;
• Year‑end gift;
• Health insurance;
• Dental plan;
• Life insurance;
• Private pension;
• Wellhub (formerly Gympass);
• Birthday day off;
• Family‑friendly policies: extended maternity and paternity leave.
• Discount on our products;
• Annual bonus (profit sharing);
• Up to 50% discounts on medications;
• Health programs.