About this role

Handle commercial auto claims with a predominant focus on resolving the material damage components of the claim
Collaborate proactively with agents, policyholders, and internal stakeholders on claims and book of business as needed
Investigate losses, identify coverage, evaluate liability and damages
Develop plan of action to proactively conclude claims, engage other parties in negotiations and settle claims pursuant to guidelines
Establish and maintain proper reserves for each claim to accurately reflect the financial exposure
Review and interpret commercial insurance policies and communicate coverage issues verbally and in writing

Bachelor’s degree or equivalent combination of education and experience
1 year commercial claims adjusting experience
AIC or SLA certification preferred
Ability to obtain appropriate state licensing as required
Proficient computer skills required including Microsoft Office Suite
Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers
Ability to think strategically with supporting analytical skills
Excellent verbal and written communication skills with the ability to interact with internal and external customers
Ability to travel overnight up to 10%
Ability to travel daily between locations

Senior Auto Physical Damage Claims Representative

Key skills