Perform network integration of IT components in wind farms and wind turbines, including processing operational data such as SQL data
Provide remote support as an IT administrator for technicians and customers in fault analysis and resolution of IT and network systems
Analyze and resolve first-level incidents in systems such as SCADA, switches, firewalls and customer interfaces (e.g., CIF, TIF, GIF)
Support operation and troubleshooting of wind farm control systems (CWE)
Actively contribute to the development of IT support processes, tools and operational procedures
Document, classify and track support requests and maintain the knowledge base
Requirements
Degree in Computer Science, Electrical Engineering or a related field; alternatively vocational training in IT or electrical engineering with strong IT affinity
Professional experience in technical support, service desk or a comparable role in an IT environment
Familiarity with IT tools and a basic understanding of network infrastructures
Experience in technical or industrial IT environments is an advantage
Structured approach to fault analysis and documentation of IT processes
Good German and English skills, both written and spoken
Tech Stack
Firewalls
SQL
Benefits
#GreenerFuture: Help shape a sustainable future — your work makes a real contribution to the environment.
#Flexibility: We value work-life balance — flexible working hours, various working time models and up to 8 days of mobile/home work per month.
#Mobility: We promote sustainable mobility — 80% subsidy for the Deutschlandticket and a €15 employer contribution for bike leasing.
#CareForTomorrow: Secure your future today with our company pension scheme and the option for disability insurance.
#Health: Your health matters — health days, corporate sports, office yoga and free support through the pme family service.
#Holiday: You need time off — full-time employees are entitled to 30 days of annual leave plus the 24th and 31st of December off.
#OneCompany: We achieve more together — with over 10,000 employees from 95 nations we value and foster an international, collegial corporate culture.
#Corporate Benefits: Save easily — benefit from attractive discounts on travel, electronics and more.