You Will

Lead Engineering Execution

Own delivery and operational excellence across platform and infrastructure squads, setting a high bar for reliability, scalability, and speed of execution
Drive infrastructure programme planning, milestone scoping, and release readiness for platform-level changes
Establish and maintain engineering standards across infrastructure as code, observability, incident response, and post-mortems
Lead planning and execution of complex programmes such as cloud migrations, platform transitions, and major infrastructure overhauls, sequencing dependencies and keeping stakeholders aligned across the full lifecycle
Proactively identify risks to platform stability and act on them before they escalate

Own Reliability and Incident Management

Set and uphold SLAs and SLOs across production systems, with clear ownership of availability and performance targets
Lead the incident management function end to end, from detection and response through to structured post-mortems and systematic prevention
Ensure engineering readiness for business continuity, so that failure modes are understood, recovery is practiced, and escalation paths are clear before they are needed
Drive Application Support as a disciplined, metrics-driven function that resolves issues fast and feeds learnings back into engineering

Build and Develop the Organisation

Build and scale a group of high-performing engineering managers and engineers, raising the leadership bar across the organisation as headcount and platform complexity grow
Own engineering hiring from sourcing strategy to bar-raising in interviews
Measure platform and delivery performance with meaningful metrics and use that data to differentiate strong performers, identify gaps, and make deliberate decisions on who to grow, stretch, or transition
Build a team culture that is direct, collaborative, and outcome-oriented

Drive Technical Direction

Maintain strong technical depth across cloud infrastructure, distributed systems, and platform engineering to credibly review architectural decisions and challenge tradeoffs
Define and evolve our cloud architecture strategy, infrastructure security posture, and platform reliability standards as we scale across markets
Champion the adoption of AI-assisted development and operations practices as a genuine force multiplier across the engineering organisation

Lead Across Functions

Act as a trusted infrastructure partner to product engineering teams, ensuring platform capabilities keep pace with product ambition
Engage with external cloud and infrastructure vendors with clarity and commercial awareness
Represent platform and infrastructure in leadership forums and communicate technical context in business terms

You Are

Technically credible. You have built or scaled cloud infrastructure at meaningful scale, ideally on AWS. You can walk into a conversation on networking, observability, or distributed systems and add value without needing to write production code daily.
Reliability-obsessed operator. You have run production systems where downtime is not a minor inconvenience. You have been on call, you have managed major incidents, and you have built the processes that make them less frequent and less painful over time.
Delivery-focused leader. You have a track record of executing complex infrastructure programmes in high-stakes environments without dropping operational responsibilities along the way.
People builder. You invest in your Engineering Managers as seriously as you invest in platform reliability. You assess talent honestly and know that the quality of your team three years from now is something you are shaping today.
High-intensity systems background. You have operated in environments where scale, uptime, and speed of recovery are non-negotiable — fintech, ride-hailing, gaming, e-commerce, or similar. Financial technology experience is a strong plus.
Clear communicator. You write and speak directly. You can brief the C-Suite on an incident, an infrastructure roadmap, or a platform decision without hiding behind process language.

Engineering Director – Platform & Infrastructure

Key skills