Manager, Business Services – Cash Management

Role Overview

• Provides leadership and direction to Payment Posting team, including hiring, training, coaching, performance reviews and terminations.
• Plans, develops, implements, and communicates operational initiatives to improve the efficiency of the Payment Posting team.
• Provides project guidance to successfully implement efficient posting processes.
• Maintains and improves department operations by monitoring system performance, identifying and resolving problems.
• Manages communication and processes between departments involved in the revenue cycle and identify areas for improvement.
• Establishes productivity monitoring for the department staff to maximize resources and results.
• Monitors key performance metrics, addresses issues in a timely manner to improve performance and resolve issues.
• Acts as a technical expert, maintaining current working knowledge of Billing, Payment Posting regulations.
• Ensures department compliance with HIPAA guidelines, HR policies and other corporate initiatives.
• Develops and documents processes and policies for the department.
• Conducts regularly scheduled meetings to communicate issues regarding compliance with established procedures and overall work unit effectiveness.

Requirements

• Demonstrated experience in healthcare revenue cycle operations.
• Demonstrated experience leading a successful team within healthcare revenue cycle operations.
• Demonstrates in-depth knowledge of EOB interpretation.
• Demonstrates strong knowledge of healthcare billing requirements.
• Demonstrated ability to collaborate across teams and departments.
• Demonstrates strong knowledge of Microsoft office programs.
• 2yrs payment posting in Epic experience
• Bachelor’s degree in healthcare management, finance, or related field from an accredited institution (preferred).
• Education is verified.
• Epic experience (preferred).
• Five (5) years of experience in Healthcare Revenue Cycle (Payment Posting, Claims, billing, and Insurance and Follow up) (preferred).
• Three (3) years of supervisory experience (preferred).
• HFMA Certification (preferred).

Benefits

• generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness