Manage daily office operations, including answering phones, responding to emails, and greeting customers.
Maintain accurate records, including customer files, invoices, and inventory documentation.
Closing repair orders, generating POs, and monthly invoice tracking.
Process and submit warranty claims electronically.
Process invoices, purchase orders, and payments accurately and in a timely manner.
Act as the first point of contact for customers, addressing inquiries and resolving issues promptly and professionally.
Coordinate with the service and parts departments to ensure customer needs are met efficiently.
Monitor office and branch supplies, placing orders as needed to maintain stock levels.
Provide administrative support to the General Manager and other team members, including preparing reports, scheduling meetings, and organizing branch events.
Assist with HR-related tasks, such as maintaining employee records and coordinating onboarding for new hires.
Ensure compliance with company policies, procedures, and safety regulations.
Maintain a clean, organized, and professional office environment.

High school diploma or equivalent; associate or bachelors degree in business administration or a related field preferred.
2+ years of administrative or office management experience, preferably in the automotive or trucking industry.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with accounting or ERP software (e.g., QuickBooks, SAP, or similar).
Strong organizational and multitasking skills with a keen attention to detail.
Excellent communication and customer service skills, with the ability to interact professionally with customers and team members.
Ability to work independently and as part of a team in a fast-paced environment.
Knowledge of the trucking or automotive industry is a plus but not required.

Competitive Wages
Tuition assistance
for educational and ongoing career growth
Health, dental and vision coverage
begins on the first day of the following month.
Paid Time Off
(PTO) starts accruing day one of your full-time employment.
Holidays
6 Holidays and 2 Floating Holidays per year
401(K)
with company matching.
Long Term Disability
Supplied
Short Term Disability
Supplied
Life Insurance
Supplied
Healthiest You
Virtual Health Care paid by Interstate.
PPE Reimbursement
Safety Glasses and Safety Boot Reimbursement
Pet Insurance We care about our furry friends!
Employee Discounts
available on products and services
Paid Employee Assistance Program
Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
Paid Health and Well-being screening
for employees and their spouse

Branch Administrator

Key skills