Field Sales Account Executive – Luxury Consignment

Role Overview

• Client Outreach: Engage new and existing clients through daily outreach and in-home appointments to drive consignment activity.
• Develop and execute creative networking and outreach strategies to attract new consignors and foster repeat business.
• Lead Generation & Conversion: Proactively build pipeline by sourcing new leads, reactivating lapsed clients, and converting marketing-qualified leads into consignors.
• Leverage Salesforce CRM to effectively manage a book of business.
• Sales Performance: Consistently meet or exceed monthly quotas by driving key performance metrics and contributing to overall revenue growth.
• Consignment Procurement & Logistics: Acquire luxury consignment items from clients and oversee the end-to-end coordination of item pickup and shipment to The RealReal’s e-commerce centers.
• Client Experience: Deliver a high-touch, white-glove experience throughout the consignment process to ensure client satisfaction, trust, and long-term engagement.
• Contract Management & Client Consultations: Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process.
• Cross-Functional Collaboration: Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns.
• Field Work: Spend the majority of time—over 70%—in the field, cultivating client relationships and securing consigned items through personalized, in-home appointments.

Requirements

• 3+ years of proven success in performance-driven direct sales roles, with a consistent track record of meeting or exceeding targets.
• Exceptional ability to build rapport, earn trust, and communicate effectively regarding high-value goods / services with discerning clientele.
• Highly motivated, results-oriented, and comfortable operating independently in a fast-paced, field-based environment.
• Strong relationship-building, organizational, and problem-solving skills; excellent verbal and written communication; proficient in Salesforce (or similar CRM).
• Able to commit to a 40-hour workweek with occasional off-hours; must reside in the assigned territory, possess a valid driver’s license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and lift up to 25 lbs as needed.
• Willing and able to travel more than 70% within the designated market.

Benefits

• Base salary plus uncapped commission
• $2,750/month commission
• top performers earning over $5,000/month
• Additional $500 bonus potential (at target)
• Annual Elite Club Trip for top performers
• Monthly sales competitions (i.e. cash | prizes | site credit)
• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid Parental Leave
• 9 Paid Company Holidays
• Flexible Time Off (With Manager Approval)