AVP Operational Risk Management – Employee Benefits

Role Overview

• Develop and implement a comprehensive risk management strategy for the Employee Benefits business.
• Provide risk advice, monitor and assess business risks associated with sales, product offerings, operational processes, finance and market conditions.
• Build and maintain relationships at all levels of the organization to understand current initiatives, risks and roadblocks to provide timely and effective risk support.
• Conduct regular risk assessments, stress testing, and scenario analysis to evaluate potential vulnerabilities.
• Ensure adherence to regulatory requirements and internal policies, driving compliance through effective risk governance.
• Collaborate with cross-functional teams, such as compliance, legal, privacy and internal audit, to identify and support the business in mitigating risk to an acceptable level.
• Provide training and guidance to teams on risk management best practices and foster a culture of risk awareness.
• Lead cross-functional projects to improve risk reporting, risk metrics, and overall risk management capabilities.
• Prepare reports and presentations for the Risk leaders and committees and other key stakeholders, detailing risk profiles, and mitigation strategy.
• Create a high-performing, cohesive team by having regular 1:1’s, setting clear goals, providing constructive feedback, coaching, and fostering a continuous learning environment that aligns with career goals and company objectives.
• Foster a culture of excellence by prioritizing top-tier hiring, conflict resolution, and performance monitoring.

Requirements

• Bachelor’s degree in Finance, Business Administration, Risk Management, or a related field.
• Minimum of 5 years of relevant experience in risk management, compliance, or operational risk within the financial services industry, preferably in employee benefits.
• Proven experience in risk assessment methodologies, including quantitative and qualitative risk analysis.
• Excellent analytical skills with a strong attention to detail and the ability to synthesize complex information.
• Ability to travel.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year