Senior Project Manager

Role Overview

• Lead end-to-end delivery of complex, enterprise-wide initiatives focused on operational efficiency, program transformation, technology enablement, and performance improvement
• Translate strategic objectives into actionable project plans with clear scope, timelines, financial targets, and measurable outcomes
• Manage a high-volume portfolio of projects with significant cross-functional and technology interdependencies, including operations, clinical, medical management, finance, compliance/regulatory, and IT teams
• Partner with executive and senior leaders to align project priorities, resolve barriers, and ensure accountability for outcomes
• Apply project management best practices, tailoring methodologies as appropriate per initiative
• Collaborate with operational leaders to assess current-state processes, identify inefficiencies, and design future-state workflows aligned to cost, quality, and compliance goals
• Establish and manage project governance, including executive steering committees, decision forums, and escalation pathways
• Proactively identify and manage risks related to cost, scope, regulatory compliance, operational disruption, and change adoption
• Track, validate, and report on financial and operational benefits, including cost savings, productivity gains, and return on investment
• Ensure projects comply with healthcare regulations, internal controls, and quality standards
• Drive effective change management to support adoption, sustainability, and realization of transformation benefits
• Provide clear, concise executive-level communication on progress, risks, dependencies, and realized value
• Coach and mentor Project Coordinators and Project Managers

Requirements

• Bachelor’s degree from an accredited institution or equivalent work experience
• Prior experience leading medium to large scale, complex projects within healthcare, health insurance, or other regulated environments
• Strong executive presence with the ability to influence decisions and drive alignment across senior leaders and diverse stakeholder groups
• Demonstrated expertise managing projects with significant operational and technology dependencies requiring analytical, communication, and problem-solving skills
• Strong knowledge of SDLC (Software Development Life Cycle) or other project delivery methodologies, with proven ability to tailor approaches depending on goals/initiatives
• Master’s degree or advanced-level certification such as Project Management Professional (PMP), Program Management Professional (PgMP), Six Sigma, or Lean (preferred)
• Experience supporting payer operations such as claims, utilization management, care management, provider operations, or enrollment (preferred)
• Proven success delivering cost efficiency, transformation, or enterprise change initiatives with measurable results (preferred)
• Experience with large-scale process redesign, automation, or technology-enabled transformation initiatives (preferred)
• Experience working in a Scaled Agile Framework (SAFe) environment (preferred)
• Knowledge and/or experience with multiple Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pair Programming, Automated Testing (preferred)

Tech Stack

• PMP
• SDLC

Benefits

• medical, dental and vision coverage
• incentive and recognition programs
• life insurance
• 401k contributions